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~ by Randy Wagner How to Consistently Deliver Quality as Project Phases Evolve Much focus is given to the first phase of a project, getting set up, and delivering the best quality possible. Later phases of a project not only have to continue delivering quality, but they also have to maintain the quality of the…

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~ by Randy Wagner The Story’s Not Over — Until It’s Over Demonstration day for a story is a delight when it flows smoothly. The product owner accepts the work because the needs of the organization have been delivered and the QA’s work is validated. This is the moment when a story truly closes. It’s…

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image of lighthouse and title of article 2020 - Time Travel Environments

~ by Randy Wagner The Dependencies Between PolicyCenter and Portal Require a Cohesive Testing Approach The problem with building a complete insurance software platform is that it is huge, running millions of lines of code and cannot all be designed and built at once. The history of every core system is that of a gradual build…

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image of lighthouse and title of article 2020 - Time Travel Environments

~ by Randy Wagner Time Should Be Your Friend Event Driven Transactions & Date Driven Transactions There are two types of insurance transactions: event driven transactions such as coverage changes and date driven transactions such as renewal processing. In both types of transaction, dates are critically important. With back-dated, out-of-sequence and prior term endorsements the…

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image of lighthouse and title of article 2020 - Three Wishes

~ by George Grieve The P&C Insurance Market is Surviving the Effects of Covid – So Far If you make your living in the P&C insurance market like the CastleBay Companies, then you are vitally interested in how your carrier clients are faring during the Covid pandemic. I am grateful to be involved in an…

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~ by Berney Bradley Insurance Technology – A Lagging Indicator There was a time when my career path was considered pretty lame. In the 80’s and 90’s, as technology began to boom throughout the economy, most of my peers were jumping from industry to industry, following the latest technical fad and building a resume of…

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~ by Randy Wagner Project Teams that Create Margins Up Front are Better Positioned for Success Creating margin is the simplest definition of being an adult. When a person begins to account for themselves and leave some buffer room for error and unexpected surprises, they depend less on others to bail them out. Margin then…

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– by Kiran Dadi You Don’t Need a Title or a Position to Lead “Leadership is action not a position” is a great quote from Donald McGannon. Leadership is not about the role we hold in an organization, rather it is about the action we choose to take. It is quite simply about choice and…

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Agile Testing; 30 Is The New 21

– by Dr. Bill Shaffer Kent Beck Started the Agile Testing Methodology 30 Years Before it Caught On in Insurance In 1989, Kent Beck, the originator of extreme programming, wrote a paper titled “Simple Smalltalk Testing: with Patterns.” It was the start of the agile testing methodology. In the paper, Kent Beck said: “I don’t…

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– by Randy Wagner “Scope Bleed” – It’s the Work That Never Gets Done. Learn How to Prevent It. Much worry and process is wrapped around the scope creep that happens as requirements evolve during the development and maintenance of policy administration systems (PAS). However, budgets and timelines are finite, and we lose low-impact defects…

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